Warranty

Warranty and refunds

AllGo Performance stands behind the work we perform, not the parts. Labor. Work we perform is warranted for 12 months or 12,000 miles, whichever comes first, from the day you pick the vehicle up. If that same repair fails because of our workmanship, we will redo the labor at no charge. Bring the vehicle back so we can inspect it before anyone else works on it. Parts. Parts are not covered by this shop. A part is covered only by the maker's warranty, if the maker offers one. Parts you supply are not warranted by us. If a part fails, we will help with the maker's claim when they allow it. Labor to replace a failed part is covered only when our own work caused the failure. Not covered. This does not cover misuse, racing, an accident, a later modification, normal wear, or a problem we pointed out and you chose not to repair. It does not cover work someone else does after us if that work caused the failure. Deposits and refunds. When an estimate says a deposit is required, it is due before work begins and is applied to the invoice. If you cancel before we start, and before parts are ordered, the deposit is refunded. If a part was already ordered and the seller will not take it back, that part cost is not refunded. Once work has started, labor already performed is not refunded. We do not refund a job that was done correctly because you changed your mind. A refund, when one is owed, is for work we did not earn — not for parts. Approving an estimate means you accept that price, the deposit on that estimate, and this policy. It is still not an appointment until the shop confirms it.